Bewertix

Bewertix is review management software that helps local businesses systematically collect positive Google reviews while keeping negative feedback private. The core mechanism is a smart routing system. When customers scan a QR code or click a feedback link, they rate their experience on a simple scale. Four and five star ratings get directed straight to Google, TripAdvisor, Yelp, or whatever public review platforms you have configured. One through three star ratings stay internal, landing in your dashboard rather than on public platforms, which gives you a chance to reach out and address the issue before any damage is done.

The problem this solves is something most local businesses recognize immediately. Online reviews drive customer decisions, but asking for reviews openly means accepting whatever comes. One frustrated customer can drop your average rating significantly, and once that negative review is public, there is little you can do about it. Bewertix puts a filter in the path. It does not fake reviews or suppress genuine feedback. It just separates the streams so satisfied customers can easily leave public praise while dissatisfied customers get your direct attention first. The company emphasizes that this approach complies with Google guidelines since no reviews are being fabricated or hidden after the fact.

Setup runs about three minutes according to the platform. You create an account, configure your business profile with your preferred review platforms, and generate a QR code and shareable link. That code can go on receipts, table tents, invoices, business cards, follow-up emails, or anywhere customers will see it shortly after their interaction. The feedback experience for customers is quick and mobile-friendly, which increases participation rates. Each scan or click gets tracked in your dashboard so you can see exactly how many people are engaging and how they are rating their experiences.

The dashboard provides analytics on scan volume, rating distribution, redirect activity, and trends over time. Real-time alerts notify you when negative feedback arrives so you can respond quickly. For businesses with multiple locations, all of them can be managed from a single account with separate reporting for each site. This makes it practical for franchise operators or owners with several storefronts. You can customize the feedback questions based on your industry, using pre-built templates or creating your own prompts to capture the specific information that matters for your business type.

Platform support varies by pricing tier. The Basic plan focuses on Google reviews. Pro and Agency tiers add support for TripAdvisor, Yelp, Trustpilot, Booking.com, and Jameda, the last being particularly relevant for medical practices in the German market where Bewertix is based. Each platform you add becomes another potential destination for positive reviews, expanding your online presence across the directories your customers actually check.

Target customers include restaurants, cafes, hair salons, beauty services, hotels, accommodation providers, tradespeople, construction companies, auto dealers, repair shops, medical practices, fitness studios, retail stores, and cleaning services. Basically any business that depends on local reputation and deals with customers directly. If your business shows up in Google Maps search results and your star rating influences whether people walk through the door, this fits. Service businesses where a single negative experience can linger in reviews for years even when everything else runs smoothly are the clearest fit.

Pricing starts at 19 euros per month after a 30 day free trial. The trial requires no credit card to begin. Higher tiers offer more platform integrations and multi-location support. Everything is billed monthly with no long-term contracts, so you can cancel anytime if it is not working for you. The company reports that users typically see around 12 new Google reviews in the first month and an average rating improvement of about 0.6 stars, with a 47 percent increase in new customer acquisition cited as well. Those numbers obviously depend on customer volume and how consistently the tool gets used. If customers never see the QR code, they cannot scan it.

The platform handles GDPR compliance for European businesses and emphasizes data privacy throughout. The interface is German-first, though the underlying concept translates to any market where online reviews drive local business decisions.